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This policy explains what information this site collects, how it is used, and the choices you have.
Water Damage Help operates this website as a referral service. We connect people who have water damage with independent restoration professionals. We are not a contractor, insurer, or franchise, and we do not perform restoration work ourselves.
We collect the information you choose to submit: your name, phone number, email address, ZIP code, the type of damage, and any details you add in the message field. We also receive basic technical information such as your browser type, device type, referring page, and approximate location derived from your IP address.
We use your contact details to respond to your request and to connect you with a restoration professional who covers your area. We use technical information to keep the site working, measure which pages and advertisements lead to requests, and improve the site.
When you submit a request, we may share your details with one or more independent restoration providers so they can contact you. We may also use service providers for hosting, form delivery, call routing, and analytics. We do not sell your information to unrelated third parties for their own marketing.
Calls placed to the number on this site may be routed to a restoration provider and may be recorded or monitored for quality. By submitting a request and checking the consent box, you agree to be contacted by phone, text, or email about your request, including by automated means. Consent is not a condition of any purchase, and you can withdraw it at any time.
This site can use cookies and similar technologies to remember your preferences and to measure advertising performance. If advertising or analytics accounts are configured, those providers may set their own cookies. You can block or delete cookies in your browser settings, though parts of the site may not work as intended.
We keep request information for as long as needed to respond to your request, meet legal and record-keeping obligations, and resolve disputes. After that, we delete it or remove information that identifies you.
You can ask us to access, correct, or delete the information you submitted, and you can ask us to stop contacting you. Depending on where you live, you may have additional rights under state privacy laws, including the right to opt out of certain sharing. Contact us using the details below and we will respond within the time required by law.
This site is intended for adults. We do not knowingly collect information from children under 13. If you believe a child has submitted information, contact us and we will remove it.
We use reasonable safeguards to protect the information you submit. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
We may update this policy as the site or applicable law changes. The revised version applies from the date it is posted.
Questions about this policy or your information can be sent to support@waterdamagehelp.example.